Support and Troubleshooting

Welcome to the Support and Troubleshooting section. Here, you’ll find solutions to common issues and learn how to reach our support team for further assistance.

What is the official support email for ReplyPilot?

You can contact our support team at hello@replypilot.app.

What should I do if ReplyPilot is not generating responses?

Ensure the plugin is properly installed and the latest version is enabled, check your internet connection, and if the issue persists, contact our support team at hello@replypilot.app.

Why are my responses not being generated when using the extension in the Brave browser?

If you have the Brave browser's shield enabled, it can interfere with the extension and prevent responses from being generated. To fix this, simply disable the shield by clicking on the Brave shield icon in the address bar and toggling it off. After doing this, refresh the page, and the extension should start generating responses again.