ReplyPilot Privacy Policy

This policy describes information handled by the ReplyPilot website, account and Chrome extension. Reply generation uses cloud processing; it does not happen entirely on your device.

Information Collection

  1. Account and authentication: Account identity, profile information and session credentials connect your browser to your ReplyPilot account and reply allowance.
  2. Selected discussion and reply instructions: When you request a draft, the extension sends selected post or comment context, relevant surrounding context and your reply settings to ReplyPilot's service for AI processing. That context can include other people's names and words.
  3. Saved personalization: You can add profile information, facts, instructions and text or Markdown documents. Relevant saved context can be included in generation requests when personalization is enabled.
  4. Generated drafts, edits and usage: The service records generation activity and can store requests and responses. When automatic learning is enabled, deliberately inserting an edited generated reply can save a writing example for later personalized replies.
  5. Subscription information: Stripe processes subscription payments. ReplyPilot uses customer and subscription identifiers, payment status and allowance records to manage access.

Only include information you are permitted to submit for this processing. Publicly visible discussion content can still contain personal information.

Use of Information

We use this information to authenticate your account, generate and personalize reply drafts, apply your preferences, manage subscriptions and allowances, and operate and support the service. We do not sell your information. Providing these functions involves sharing relevant information with service providers as described below.

Automatic Learning and Your Controls

Automatic learning from edited replies starts on. Deliberately inserting an edited generated reply can save a bounded writing example. Inserting a draft does not publish it, and copying a draft alone does not save an example.

You can turn learning off and review, edit, disable or delete saved context in your account's memory settings. Turning learning off stops new examples from being saved; it does not delete existing examples or earlier generation and usage records. Disabling personalization prevents saved context from being included in that generation request.

Deleting a saved context entry removes its saved text from this feature and future retrieval. It does not by itself delete the original generation record or all account data. Use the contact route below for a broader access or deletion request.

Data Protection

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

User Rights

Users have the right to access, correct, delete, or transfer their personal data at any time. Requests to exercise these rights can be directed to the contact information listed below.

Data Retention and Deletion

We retain personal information only for as long as necessary to provide the services requested by the user, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.

Third-Party Service Providers

The current reply pipeline uses OpenAI to process generation requests. Selected discussion context, reply instructions and relevant personalization may be included in those requests. Google Cloud hosts the application and its data services. Stripe processes subscription payments and sends billing events used to manage access.

Service-provider processing is separate from selling data. Do not assume that submitted context or generated text is never stored. If your organization requires specific retention, data-location or contractual assurances, contact us before submitting confidential information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy was first published on May 6, 2024. Data-flow and learning explanations were updated on October 16, 2026.

Contact Information

For any questions or concerns regarding this Privacy Policy or our treatment of personal information, please contact us at:

  1. Operator: REPLYPILOT SP ZOO
  2. Email: [email protected]
  3. Address: Juliusza Słowackiego 24, Rzeszów 35-060, Poland